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Team and company accounts

4 min read

Every Prewalk user has a personal account with a free personal profile. A company account is a second account that a team shares. This guide explains when you need one, how to set it up and what changes once you are "working as" the company.

Personal or company?

Stay personal when you publish alone and the work is yours. Create a company account when:

  • more than one person publishes under the same name;
  • the work should stay with the firm when someone leaves;
  • you want brand profiles, more seats or your own domain. Office and Enterprise are only available to company accounts.

Your personal account stays yours either way. Content is never moved between accounts, so publish each tour from the account it should belong to.

Create a company

  1. Open the profile menu in the studio and click + New company, or go to Settings → Profiles.
  2. Give the company a name and a username. A verified email address is required.
  3. You become the company's Owner. The company gets its own profile page, prewalk.co/@company, and its own studio.

A person can own one free company. Paid companies are not limited. Joining other people's companies is always free.

Roles

Role Can
Owner Everything, plus billing and deleting the company
Admin Invite and remove members, manage brand profiles
Editor Create, edit and publish tours and projects

There are no finer permissions. Free and Pro companies have one seat and Office companies have five; Enterprise seats are set in the contract. The Members box in Settings → Profiles shows seats used, including pending invitations.

Invite someone

  1. In Settings → Profiles, under Members, enter their email and choose a role: Editor publishes tours and projects; Admin also manages members and profiles.
  2. Click Send invitation. The person gets an email with a link. If they have no Prewalk account, they create one from the same link.
  3. The invitation shows in the list until it is accepted, with its expiry date; invitations expire after 7 days. You can Cancel invitation at any time.

Working as

Once you belong to a company, the profile menu in the studio and on the site has a Switch profile section. The profile you pick is who you are working as: every tour and project you create, every publish, like, comment and follow is made as that profile. The studio's projects list, scene counter and First steps are per account, so they change when you switch.

A quick way to check: the studio shows the current profile in the top bar.

Content stays with the company

Tours and projects created while working as the company belong to the company. If a member leaves, the work stays. Owners and Admins remove members from Members; the person keeps their personal account and everything they published there.

Members who contributed can still be shown on their own profiles through Credits: credit them on the project, they accept, and it appears on their Credits tab.

Team and "Works at"

A company profile can show a Team section, and a person's profile a "Works at" line. Both need two approvals: the company adds the person, the person accepts. Membership itself is private; the public Team list is a separate choice, and a person can leave it at any time.

Brand profiles (Office)

An Office company can have up to 5 brand profiles, each with its own portfolio page, logo and embeds. Members pick the brand in Switch profile and publish as that brand. A tour belongs to one brand.

Quotas on free accounts

Free limits are counted per account and also per uploader: everything one person uploads across free accounts they belong to counts against one Free allowance. Uploads to paid accounts do not count. This stops free quotas from multiplying through extra companies.

Common mistakes

  • Publishing company work from a personal account, then trying to move it. There is no transfer; re-publish from the company.
  • Inviting someone as Admin "to be safe". Editors can do all the publishing work.
  • Forgetting which profile you are working as, and liking a competitor's tour as the company.
  • Expecting First steps to carry over after switching. They are per account.

Next

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