In short Prewalk is operated by Veli Kürşat Bıçakcı / VN Studio, a business registered in Türkiye. Paid plans are sold by Paddle, our reseller and Merchant of Record; Paddle issues receipts and handles taxes. Questions, rights requests and reports: hello@prewalk.co.
1. Operator
| Service | Prewalk (prewalk.co and its subdomains) |
| Legal name | Veli Kürşat Bıçakcı / VN Studio |
| Legal form | Sole proprietorship (şahıs işletmesi) registered in Türkiye |
| Registered office | Çaldıran Mah. Azerbaycan Cad. No: 36/9 Zirve Apt., 06300 Ankara, Türkiye |
| Tax office / tax number | Dışkapı Vergi Dairesi / 1680722013 |
| hello@prewalk.co | |
| Authorised representative | Veli Kürşat Bıçakcı |
"Prewalk" is a trade name of Veli Kürşat Bıçakcı / VN Studio. A Turkish trade mark application for "prewalk" (TÜRKPATENT no. 2026/716694, filed 22 October 2026) is pending.
2. Payments and reseller
Paid Prewalk plans are sold by Paddle.com Market Limited, Judd House, 18-29 Mora Street, London EC1V 8BT, United Kingdom (company no. 8172165), and, for buyers in the United States, by Paddle.com Inc., 3811 Ditmars Blvd, 1071, Astoria, NY 11105-1803, USA. Paddle is the Merchant of Record and our authorised reseller: your purchase contract is with Paddle, which charges your payment method, collects applicable taxes, issues invoices and receipts and processes refunds. Paddle's Buyer Terms and Refund Policy apply to purchases. Buyer support: paddle.net.
3. Hosting and infrastructure
- Hosting: Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Servers in Falkenstein, Germany (EU).
- Media storage: Cloudflare R2 (Cloudflare, Inc.), EU region.
- Content delivery: Bunny CDN (BunnyWay d.o.o., Ljubljana, Slovenia).
- Transactional email: Resend, Inc. (EU region).
- Mailbox: Migadu (Switzerland).
Details of what each provider processes are in the Privacy Policy.
4. Contact points
- Support and general enquiries: hello@prewalk.co
- Reports of illegal content (notice-and-action under the EU Digital Services Act): the "Report" link on any tour, project, profile, comment or embed, or hello@prewalk.co. This address is our single point of contact for users and for Member State authorities and the European Commission under Articles 11 and 12 of the DSA. Languages: English and Turkish.
- Legal representative in the EU (Article 13 DSA): to be appointed; until then, requests go to the support address above.
- Privacy and data protection requests: hello@prewalk.co. Supervisory authority for the controller: Kişisel Verileri Koruma Kurumu (KVKK), Türkiye. EU residents may also complain to their local authority.
- Copyright and trade mark complaints: hello@prewalk.co, with the address of the content, proof of your rights and your contact details.
5. Dispute resolution
Consumers in the EU may have access to out-of-court dispute settlement bodies, including, for moderation decisions, bodies certified under Article 21 of the DSA. We are not obliged to take part in consumer arbitration schemes beyond what the law requires.
6. Disclaimer
Information on this site is provided for general guidance and does not constitute a binding offer. Tours, projects, profiles, credits and comments are published by users, who are responsible for them; Prewalk hosts them and removes illegal content when it becomes aware of it. The operators of linked external sites are responsible for their own content.
7. Other legal pages
Terms of Service · Refund Policy · Privacy Policy · Cookie Policy · Pricing